OCBC’s GenAI Training Doubled Advisor Appointments
OCBC’s generative AI training programme doubled weekly client appointments and increased revenue by 50 per cent in three months. The results are impressive.
AI in Wealth Management: What Standard Chartered’s AI Partnership Reveals
Standard Chartered and A*STAR just announced a S$15 million AI partnership. Alex Manson called it the move from AI tools to AI-native organisations. Here is what that actually requires, and the questi
Citi Sky and the Intelligence Layer Question Every Bank Must Answer
Citi Wealth just announced Citi Sky, describing it as a new “intelligence layer” for clients. Here is the one question every wealth institution needs to ask before building their own.
When AI Gets It Wrong: What Wealth Management Can Learn From Health
A major study just found that AI chatbots get health advice wrong nearly half the time. The real finding is not the error rate. It is why it happens, and what it means for every wealth institution dep
AI in Wealth Management: The Institutional Intelligence Gap
Training your advisors to use AI is not the same as making your institution’s AI trustworthy. The gap between the two is where most scaled AI efforts quietly fail.
Primary Schools Experiment With AI Under ‘Guard Rails’: Why Banks Need to Go Further.
Singapore’s schools are discovering what wealth institutions are still working out: clients and parents do not distrust AI, they distrust AI that no institution is accountable for. And accountability